Upon the receipt of a formal complaint, the EPACA Management Committee meets to adjudicate on the admissibility of the complaint. The bar is set high, with a two-thirds majority needed to reject the complaint. Should the subject of the complaint be represented on the EPACA Management Committee, that MC member is obliged to recuse itself from case deliberations.
Once a case has been admitted, it is passed to the EPACA Professional Practices Panel (PPP) for consideration. If the alleged breach is deemed by the PPP to have taken place, the MC has recourse to four options of action, depending on the gravity of the breach, namely:
- Providing the member concerned with guidance on best practices and further training on the code of conduct in general and on the area of the breach in particular.
- A formal reprimand, instruction of remedial action to be taken, and a warning of future conduct.
- Suspension for up to six months.
- Expulsion from EPACA. This option requires an Extraordinary General Meeting.